Description

The Sr. Business Analysts is an integral part of the IT team. By facilitating requirements and documenting needs this role helps to ensure that development work is beneficial and necessary. This role will perform technical tasks such as support, training, and documentation; and is also responsible for building relationships with subject matter experts. As a user-facing individual, this role will show consistent professionalism and drive for continual improvement.  

ESSENTIAL TASKS & RESPONSIBILITIES:

•       Facilitate the requirements gathering process 
  • Document requirements
  • Manage requirements and ensure they are validated, solved, and tested.
  • Analyze requirements gathering process and adapt when necessary.
•       Evaluate solutions from a neutral point of view using industry-standard tools.
•       Ensure requirements are met by managing the UAT process.
•       Create test scripts, user stories, use cases, and requirements.
•       Clearly communicate goals, opportunities, and requirements using diagrams, documents, and other methods.
•       Provide End User Support for assigned platforms and areas.
•       Drive user adoption through training, communication, and advocacy. 
• EXPECTED OUTCOMES:
       
•       Improve the effectiveness and impact of initiatives by ensuring root causes are addressed and solved.
•       Limit rework through upfront requirements gathering.
•       Generation of high-quality deliverables including requirements, process maps, scope documents, and presentations.
•       Develop perception of the team through interpersonal skills and business communication.

Requirements

EDUCATION & EXPERIENCE:

•       6 years of experience as a business analyst with increasing responsibility and scope.
•       Experience with distribution, process manufacturing, or electrical component industries.
•       Familiarity with mid-tier ERP systems such as Epicor, Dynamics 365 F&O, Infor, and/or NetSuite.
•       BA (or equivalent) in a related field.
•       Master’s or advanced degree is a plus. 
•       IIBA CCBA or CBAP certification is a plus.

Experience with analysts tools such as solution selection matrix, QFD, Pugh’s Matrix.

• TECHNICAL & MANAGERIAL COMPETENCIES: 
        Demonstrated ability to adapt to a variety of business needs using different elicitation techniques including brainstorming, process mapping/analysis, document analysis, interviews, interviews, surveys, and observation.
•       Proven track record of gaining stakeholder agreement from teams with differing opinions and needs.
•       Ability to connect with stakeholders in order to gain trust.
•       Manage the requirements gathering process for processes in which you are not an expert. This will involve learning quickly, but also relying on the expertise of business process owners.
•       Time management is key to achieving multiple initiatives.