Description

Job Responsibilities

• Greet visitors and guests while maintaining security protocols and visitors' logs. Announces arrival to appropriate person(s).
• Answer, and direct incoming calls for KOB-TV and contact KOB personnel when necessary. Keeps up to date with television program information to respond appropriately to callers. Maintain a calm and professional demeanor with difficult callers.
• Maintain station general voicemail box.
• Sort and distribute incoming mail. Schedule and sign for deliveries from Federal Express, UPS, and other carriers and notify the appropriate employees to pick up their deliveries.
• Assist in providing administrative support such as data entry, scanning and filing for the Accounting Department.
• Work collaboratively in a team environment and interact professionally with staff across departments and with external agencies, including senior-level personnel.
• Maintain the front reception area to be secure, clean and organized manner.

• Arrive punctually and adheres to the assigned work schedule.
• Perform other duties as assigned.

Qualifications

• Excellent phone and interpersonal skills including tact, diplomacy, and ability to handle sensitive, confidential and challenging situations are essential.
• Computer experience in MS Word and Excel helpful.
• Must have cooperative attitude, sound judgment, flexibility, resourcefulness, and the ability to ensure confidentiality of information.
• Must have strong customer service orientation and strong organizational skills.
• Previous experience answering a multi-line phone system preferred.
• Pleasant and professional in appearance and manner.
• Ability to work other times as needed.
• Bilingual proficiency in Spanish and English a plus.

Physical Requirements:

Ability to sit for longer periods of time. Must have good vision and hearing. Manual dexterity for keyboarding and operation of multiline telephone system and manipulating office equipment and controls. Ability to communicate in English both verbally and in writing. Must be able to retain information and articulate information to others. Average moving and pulling abilities. Must be able to perform the essential functions of the job. The Company will make reasonable physical accommodations to facilitate the ability to perform essential job functions.