Description

Overview

Year-Round Position with Full Benefits Package

Start Date: September 2026

We are seeking a highly motivated, hands-on leader who takes pride in leading from the front and being fully engaged in the daily operation alongside the team. This is not a desk-management position. The successful candidate must be energetic, detail-oriented, and willing to work side-by-side with staff to deliver an exceptional member experience every day.

Sailfish Point offers a unique golf operation compared to many traditional private clubs. The Club does not utilize a caddie program, and most members own and operate their own golf carts, with the Club fleet primarily reserved for guests, tournaments, and Club events.

Sailfish Point values professionalism, accountability, teamwork, and a service-first culture where leadership is demonstrated through daily effort, visibility, and consistency.

The Outside Services Manager will oversee all aspects of outside golf operations while actively participating in the setup, execution, and daily service responsibilities of the operation. A strong work ethic, positive attitude, sense of urgency, and willingness to lead by example are essential.

Designed by Jack Nicklaus and opened in 1981, Sailfish Point Golf Club recently completed its second golf course renovation in 2021 and is widely regarded as one of the finest private golf communities in the state of Florida. The Club's primary season runs from October 15 through April 30.

Director of Golf Mike Demakos brings experience from prestigious clubs including Augusta National Golf Club, Bel-Air Country Club, East Hampton Golf Club, and 17 years at Nantucket Golf Club. He is highly committed to mentoring aspiring golf professionals and helping them advance into leadership roles within the industry. Currently, at least twelve former staff members have gone on to become Head Golf Professionals at clubs such as Sebonack Golf Club, McArthur Golf Club, Floridian National Golf Club, Sage Valley Golf Club, Charlotte Country Club, and Cabot St. Lucia Golf Club.

The ideal candidate is someone who enjoys being actively involved in all aspects of the operation and understands that exceptional service is created through visibility, energy, and consistency. This position is best suited for an individual who thrives in a fast-paced environment, enjoys mentoring staff through daily example, and takes pride in maintaining high operational standards without needing to be asked.

The successful candidate will be approachable, dependable, hardworking, and fully engaged throughout the workday.

Currently, at least twelve former staff members have gone on to become Head Golf Professionals at clubs such as Sebonack Golf Club, McArthur Golf Club, Floridian National Golf Club, Sage Valley Golf Club, Charlotte Country Club, and Cabot St. Lucia Golf Club.

Experience Required

Qualifications:

• Detailed knowledge of golf industry standards and operations
• Strong work ethic with a willingness to work in a fully hands-on operational role
• Leads by example and thrives working alongside the team in a fast-paced environment
• Self-motivated, energetic, and highly engaged throughout the workday
• Comfortable performing physical and operational tasks daily while maintaining high service standards
• Takes initiative and ownership without needing constant direction
• Polished and professional demeanor in both appearance and communication
• Strong judgment, anticipation skills, and ability to multitask in a fast-paced environment
• Excellent communication and member service skills
• High attention to detail and strong organizational abilities
• Proficiency in Microsoft Word, Microsoft Excel, tee sheet software, time and labor systems, and phone systems

Work Environment and Physical Demands:

• Position is primarily outdoors and requires physical stamina and endurance in varying temperatures and weather conditions
• Frequent bending, stooping, pushing, pulling, walking, standing, and sitting throughout the day
• Ability to walk rolling terrain comfortably
• Must communicate effectively with members, guests, co-workers, and supervisors
• Ability to regularly lift and transport up to 50 pounds
• Exposure to golf course conditions including vehicle fumes, insects, wildlife, noise, dirt, dust, pollen, pesticides, and cleaning chemicals
• Ability to drive golf carts and operate golf operations equipment
• Requires manual dexterity to operate all necessary tools, equipment, and vehicles

Essential Responsibilities

Purpose of Position

Under the direction of the Director of Golf, the Outside Services Manager is a non-exempt year-round position responsible for assisting in the professional and efficient management of outside golf operations. This individual ensures the highest level of service and operational standards while supporting the Club's mission and vision.

Responsibilities

Duties include, but are not limited to:

• Provide the highest level of service to Club members and guests while anticipating their needs and ensuring an exceptional golf experience
• Maintain a visible and engaged presence throughout the golf operation during daily business hours
• Assist starters with tee sheet management and starting duties to ensure a smooth transition from practice areas to the first tee
• Professionally manage and accommodate walk-ins, tee time adjustments, and member requests
• Actively trains, mentors, and works alongside the Outside Service staff while setting the daily standard for professionalism, urgency, and member service
• Assist with hiring, scheduling, performance management, and staff development
• Maintain accurate records of daily play, guest fee billing, pace of play, inventory management, club repair billing, and other operational tracking functions
• Coordinate with the Golf Shop to ensure timely and accurate member charges
• Manage inventory and tracking of rental clubs and related equipment
• Communicate member activity and daily course conditions to the Golf Course Superintendent and Golf Course Maintenance team
• Monitor golf rules and regulations and report infractions to the Director of Golf
• Direct golf cart usage on and off the golf course for members, guests, and staff
• Assist with organizing golf bags on the practice tee and range for daily play and instructional programming
• Coordinate transportation and handling of member and guest clubs
• Work collaboratively with the teaching staff regarding lesson schedules, cancellations, and special requests
• Ensure the golf course and practice facilities are properly stocked, organized, clean, and professionally maintained at all times
• Take an active role in maintaining the cleanliness, organization, and presentation of all outside operations areas, including the cart barn, bag room, practice facilities, and storage areas
• Oversee range ball rotation, rental club inventory, grip and repair inventory, and outside operations supplies
• Coordinate and oversee member and guest golf club shipping and troubleshoot delivery issues as needed
• Ensure no guest is left unattended during regular business hours through proper staff management
• Assist with tournaments and Club events as directed
• Manage seasonal opening and closing procedures
• Observe and enforce all Club safety practices and protocols
• Perform additional duties as assigned by the Director of Golf and senior management

Projected Work Schedule:

This position requires full-time availability, including days, evenings, weekends, holidays, and overtime as needed. Average work hours are approximately 40-45 hours per week. Additional workdays may be required during tournament weeks.

Any anticipated absence from the scheduled workweek must receive prior approval from the Director of Golf.

Benefits

Sailfish Point Golf Club offers a competitive benefits package including:

• Health Insurance
• Staff Uniforms
• Employee Meal Program
• Playing and Practice Privileges
• Golf Shop Discount
• 401(k) Program
• End-of-Season
• Holiday Bonus Opportunities
• Employee Scholarship Program
• Reduced summer schedule and vacation time