Description

Order to Cash Integration SME, Global Business Services

At IVC Evidensia, we are a leading veterinary services provider in Europe and North America with more than 2,500 clinics and hospitals across 19 countries and around 42,000 employees. We aim to have an extraordinary impact on animal lives, supporting in the region of 25,000 animals every single day across our international network. IVC Evidensia exists to champion the long-term health and welfare of animals and deliver our purpose of Healthy Animals, Happy Owners.

The GBS OTC Integration SME sits within the Integration team and is responsible for ensuring newly acquired practices are smoothly integrated into Group processes, specifically across Banking and Takings.

This includes supporting practice onboarding, aligning newly acquired businesses with IVC Evidensia policies, systems and controls, and providing functional expertise throughout the acquisition lifecycle.

Ensuring all banking and takings processes are reconciled, standardised and transitioned to BAU within the defined integration timeline

Supporting practice onboarding and alignment to Group processes and controls

Providing functional expertise throughout the acquisition lifecycle

Key Accountabilities & Responsibilities

Banking and Takings Operations

Complete accurate bank reconciliations within month-end timelines and lead resolution of complex or escalated issues across acquisitions

Manage daily and weekly rolling and posting of bank accounts

Investigate and resolve bank-related queries, working closely with practices and finance coordinators

Ensure takings compliance, including accurate allocation of income and resolution of mismatches

Integration Responsibilities

Deliver all integration tasks for allocated practices, ensuring alignment to IVC Evidensia banking and takings processes prior to BAU handover

Ensure legacy bank accounts are closed within SLA requirements, typically within 90 days

Work collaboratively with the BPO provider, Genpact, to ensure the expected level of service from an OTC perspective

Support the Integration Tower Lead with standardisation and continuous improvement of acquisition processes

Stakeholder Management

Collaborate with key teams including Accounts Payable, Treasury and local finance teams

Manage shared mailboxes and respond to internal queries within SLA requirements

Experience & Qualifications

Essential

High level of accuracy and strong numerical skills

Clear and confident communication skills

Proven ability to meet tight deadlines

Strong IT skills, including intermediate Excel capability

Proactive approach to identifying issues and driving resolutions

Flexible and adaptable to changing priorities

Strong team ethic and willingness to learn

Desirable

Experience managing high-volume workloads

Previous banking and/or takings experience

Experience working with Oracle or similar ERP systems

Following receipt of your application, you will be contacted by one of our experienced hire recruitment team.

What We Offer:

At IVC Evidensia we recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from

Work-life balance
26 days annual leave
Cycle to Work scheme
Initiatives focused on employee wellbeing
Pension
Discretionary Bonus
Discounted staff pet care
Dog Friendly office
Free Parking available at Head Office

At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.