Description

JOB DESCRIPTION

Chubb Benefits is seeking a Field Compliance Investigator to join our fast-paced, growing company for over a 100 years in the insurance industry. Our company has been passionate about serving our customers and providing them peace of mind and protection when they need it the most. Come build your career here, along with other positive, hard-working, talented professionals-just like you!

JOB SUMMARY

Field Compliance Investigator is responsible for analyzing, reporting, and training on issues pertinent to the compliance of company standards related to sales practices.

RESPONSIBILITIES

• Investigate the cause of sales outliers, consumer complaints and business violations.
• Submit written summaries of investigations to the AVP and, if needed, provide a recommendation for appropriate corrective or disciplinary action.
• Maintain appropriate records of investigation summaries and related data reports.
• Communicate with Sales regarding investigations and provide recommendations for corrective behavior for issues not associated with a Contract Violation.
• When needed, conduct training sessions with Sales Force.
• Assist in preparation & updates to administrative material, manuals and flyers as related to field business practices and associated Company policy.
• Performs other related research for special projects assigned by AVP of Field Compliance

COMPETENCIES

• Positive professional attitude
• Proficient in research, data gathering and analysis
• Ability to make prompt, sound, decisions based upon analysis of complex issues
• Ability to manage multiple priorities and meet deadlines
• Ability to communicate in a professional manner
• Ability to manage multiple priorities in a high-pressure environment
• Adaptability
• Innovativeness and creativity

SKILLS

• Strong proficiency in MS Suite: Word, Excel, Outlook, Teams, and PowerPoint
• Excellent verbal & written communication
• Strong problem resolution and analytical skills
• Strong organizational skills
• Strong attention to details
• Research and Analytical Skills

EDUCATION AND EXPERIENCE

• Bachelor's Degree or a minimum of 2 years of insurance industry experience required
• Strong knowledge of company systems and administrative procedures as related to sales activities
• Successful and stable work history

The pay range for the role is $48,000 to $67,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

ABOUT US

OUR BENEFITS

As a Chubb corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. More details can be found here. Chubb is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

• Health insurance
• Dental insurance
• Tuition reimbursement
• A company-match 401(k) plan
• Disability insurance
• Life insurance
• Employee referral bonuses

ABOUT CHUBB BENEFITS

Combined Insurance Company of America (Chubb Benefits) is a leading provider of supplemental accident, health, disability, and life insurance products in the U.S. and Canada. Headquartered in Chicago with a tradition of more than 100 years of success, we are committed to making the world of supplemental insurance easy to understand. The company has an A+ rating by the Better Business Bureau and an A + (Superior) financial strength rating by AM Best.

ABOUT CHUBB

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

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