Description

Overview

The club attendant greets, interacts with, and checks in all customers and visitors entering the golf shop. This multi-faceted role supports daily golf shop operations and requires strong customer service, computer proficiency, and cash handling ability.

Experience Required

• High school diploma or equivalent.
• Experience in a retail environment.
• Golf course experience is preferred but not a pre-requisite.
• Proficiency in Microsoft Word, Outlook and Excel.
• Must have attention to detail.
• Knowledge of point-of-sale systems is helpful.
• Previous golf-related experience ideal.
• Previous guest service and cashier experience preferred.
• Excellent written and oral communication skills required.
• Positive interpersonal skills required.
• Must be fluent in verbal and written English.
• Basic computer and typing skills are required.

Essential Responsibilities

• Greet all customers in a warm, friendly, and welcoming tone.
• Answer the phone and provide appropriate information to customers.
• Process tee time reservations, collect golf fees, and proactively sell golf merchandise.
• Accurately account for all credit card and cash handling transactions.
• Ensure the overall cleanliness and presentation of the golf shop is maintained daily.
• Ensure rental equipment is properly checked out and accounted for.
• Assist course ambassadors to ensure smooth operation and traffic flow on the course.
• Maintain a good understanding of the rules and regulations of golf and proper course etiquette.
• Assist in the snack bar area when needed.
• Drive golf carts and park them in the staging areas.
• Perform other duties as assigned.

Benefits

• Healthcare benefits - Medical (if determined by the ACA measurement)
• Retirement benefits - 401(k) with employer match (19 years of age and older)