Description

Overview

The Assistant Golf Professional supports daily golf operations at the club. This position assists Pro Shop activities and coordinates golf-related services to enhance the member and guest experience. The role promotes the game of golf while ensuring operations align with company policies and operational standards. It requires a proactive approach to staff training and development, effective merchandising strategies, and exceptional customer service to foster a welcoming and engaging environment for members.

Reporting Structure: Reports to the Head Golf Professional.

Experience Required

• High school diploma, GED, or equivalent.
• Completion of PGA certification preferred (minimum associate level).
• Proven ability to handle confidential information and sensitive employee matters with discretion and professionalism.
• Commitment to upholding the highest level of ethical work standards.
• Must be able to lift and carry up to 50 lbs.
• Ability to work primarily outdoors with frequent exposure to extreme temperatures and humidity.
• Requires sitting, standing, walking, squatting, kneeling, reaching, twisting, and bending.
• Availability to work additional hours as needed, including weekends and/or holidays.

Essential Responsibilities

• Engage with members through golf events, personalized interactions, and promotion of golf programs.
• Participate in rounds of golf as needed to support player development initiatives.
• Support the cleanliness and organization of outside areas, including staging zones, practice ranges, and golf cart storage.
• Coordinate, promote, and manage tournaments and special golf-related events.
• Assist in managing the handicap program, pro-shop operations, and practice facilities.
• Provide guidance to golf attendants, pro-shop personnel, and outside services staff on customer service, tee time management, check-in procedures, and guest fee processing.
• Maintain consistency in operational procedures for staging areas, driving range setup, and golf cart storage.
• Support the promotion of golf clinics, private lessons, and specialized programs for adults, juniors, and seniors.
• Assist with budgeting, inventory planning, inventory control, product display, pricing strategies, and promotions.
• Assist others as needed and take on additional tasks assigned by management.
• Follow all company, club, and department policies, procedures, and instructions.
• Maintain professionalism in interactions with members, colleagues, and staff.
• Follow safe working practices and encourage compliance with safety guidelines.
• Take initiative in personal and professional growth and maintain required certifications.
• Address and resolve challenges using available resources and work with regional and corporate teams.
• Attend daily briefings and engage in required activities to support team success.

Benefits

• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs