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The Customer Service Representative - Eligibility Specialist (ES) is responsible for receivinghighvolume,oftenback-to-back,inboundcallsaboutMedicaid,Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) programs.CSRs will assist customers by answering queries, handling complaints and troubleshooting problems in a professional manner ensuring effective resolution and customer satisfaction. During calls,a Customer Service Repis expectedtoalso process a...
See full job descriptionMaximus is seeking a compassionate Clinical Assessor, Registered Nurse to make a meaningful impact by helping individuals access the care and services they need to live safely and independently in their communities. In this field-based role, you'll conduct comprehensive in-person assessments in members' homes, hospitals, and other community settings, evaluate medical, functional, behavioral health, and social needs, develop person-centered service plans, and collaborate with healthcare providers...
See full job descriptionWe are seeking a Lead Consultant Medicaid to lead advisory engagements with state and local Medicaid agencies. This role focuses on management consulting services and serves as a trusted advisor to Medicaid clients or potential clients, leads consultative discussions that shape client strategy, and is accountable for converting those discussions into successful consulting engagements. This role also plays a key role in responding to consulting focused Medicaid procurements and collaborates clo...
See full job descriptionMaximus is currently hiring for Enrollment Case Managers to support the Pennsylvania Independent Enrollment Broker (PA IEB) program. This role services homes across Philadelphia County and requires daily travel with a personal vehicle throughout Philadelphia County. The Enrollment Case Manager is responsible for being in the community supporting applicants as they complete documents as well as providing education connecting applicants to resources related to the Pennsylvania Waiver program. I...
See full job descriptionMaximus is hiring Bilingual Community Outreach Specialist (English/Spanish) in Oakland, CA! In this role, Outreach CSRs represent Medi-Cal managed care in California by educating beneficiaries and guiding them through enrollment into a managed care health plan. **This is an onsite position working from our Oakland office. Willingness to travel throughout the county or neighboring counties is required.**Why Maximus?Professional Development Opportunities- Participate in training programs, worksh...
See full job descriptionMaximus is currently hiring for an onsite Call Center Manager position in the Greater St Louis, MO area. The Call Center Manager will be responsible for overseeing daily operations and ensuring that project Service Level Agreements (SLAs) are consistently met. The project will involve managing a multichannel, multiprogram contact center that supports multiple clients throughout the state of Missouri. *This position is contingent upon contract award.*Why Maximus?Competitive Compensation - Quarte...
See full job descriptionMaximus is currently seeking Customer Service Representatives to support the Federal Emergency Management Agency (FEMA). FEMA's mission is to help people before, during, and after disasters. In this project, we will support FEMA by taking calls and accepting applications from individuals and businesses for disaster assistance from the designated geographical area. We re building a pipeline of strong candidates for upcoming opportunities that are contingent upon contract award. While this role i...
See full job descriptionMake a Difference in Your Community Every Day! Maximus is seeking a Bilingual Customer Service Representative I (English/Spanish) to join our team in Staten Island, NY. In this rewarding role, you will help New York Medicaid recipients navigate their healthcare options, access important services, and make informed decisions about their coverage. As a trusted resource for the community, you will provide both face-to-face and telephone support, guiding individuals through the enrollment process...
See full job descriptionMaximus is currently hiring for a Systems Project Manager to lead our NYS Thruway team. The Systems Project Manager is responsible for leading IT projects specific to State tolling systems, call center systems, and related systems. This position is contingent upon award and will be fully onsite within New York State. Relocation assistance is provided. WhyJoin Maximus?Competitive Compensation - Bonuses based on performance included Comprehensive Insurance Coverage - Choose from various plan...
See full job descriptionMaximus is currently seeking Customer Service Representatives to support the Federal Emergency Management Agency (FEMA). FEMA's mission is to help people before, during, and after disasters. In this project, we will support FEMA by taking calls and accepting applications from individuals and businesses for disaster assistance from the designated geographical area. We re building a pipeline of strong candidates for upcoming opportunities that are contingent upon contract award. While this role i...
See full job descriptionMaximus is currently seeking Customer Service Representatives to support the Federal Emergency Management Agency (FEMA). FEMA's mission is to help people before, during, and after disasters. In this project, we will support FEMA by taking calls and accepting applications from individuals and businesses for disaster assistance from the designated geographical area. We re building a pipeline of strong candidates for upcoming opportunities that are contingent upon contract award. While this role i...
See full job descriptionMaximus is hiring for an Occupational Therapist (OT)for completion of assessments on behalf of the Public Assessor Option (PAO), in partnership with the Massachusetts Executive Office of Health and Human Services (MA EOHHS) /MassHealth Long-Term Services and Supports Program (LTSS). The OT will provide essential clinical leadership to ensure the delivery of high quality, person centered assessments across Massachusetts. This role will conduct virtual evaluations, ensuring all assessments meet ...
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