Community Brands is the leading provider of cloud-based software to associations, nonprofits, K-12 schools and faith-based groups. Through innovation and technology, the company empowers more than 100,000 clients and partners to succeed faster, grow stronger and achieve social good. Organizations adopt Community Brands software to manage memberships, career centers, learning, accounting, mobile giving, peer-to-peer fundraising, donations, admissions, enrollments and events. Using these engagement platforms, customers of all sizes create meaningful and lasting experiences for their members, donors, volunteers and families.
Job DescriptionResponsibilitiesTriage, analyze, and resolve customer concerns and problems, diagnose the root cause, and document interactions Provide troubleshooting, technical, and software advice and suggestions Conduct trainings and create documentation for team members and users Help create test cases and perform user acceptance testing for large feature deployments Become a subject matter expert for our product and its features QualificationsBS in Computer Science, Engineering or related f...
See full job descriptionJob DescriptionPOSITION OVERVIEWThe MIP Client Success Manager is the primary relationship owner for an assigned portfolio of MIP Fund Accounting clients and channel partners. This role blends client retention, revenue growth, and product adoption - ensuring clients derive measurable value from Momentive's MIP platform and adjacent SaaS offerings including Accounting and Fundraising products. The ideal candidate is a consultative, data-driven relationship manager who thrives on helping nonprofi...
See full job descriptionJob DescriptionWHO WE AREYour members run lean. Your donors expect impact. Your staff is juggling a dozen systems to make it happen. At Momentive Software, we build the technology that makes that easier. We are the leading software platform for nonprofits and associations, serving more than 37,000 mission-driven organizations for over 40 years. Our portfolio covers every core need: association management (MC Trade, NimbleAMS, YourMembership, WildApricot, and more), event management (A2Z Events)...
See full job descriptionJob DescriptionResponsibilities:Provides analysis for forward-looking financial and business-related projects Prepares forecasts and analysis of trends in manufacturing, sales, finance, general business conditions, and other related areas Responsible for the reconciliation of internal accounts Identifies trends and developments in competitive environments and presents findings to senior management Gains exposure to some of the complex tasks within the job function Experience:3 to 6 years of rela...
See full job descriptionJob DescriptionA driven professional who wants to expand their skill set and join a team of dedicated, technology-obsessed individuals. At Momentive Software, the Cobalt team specializes in agile implementations of Microsoft Dynamics 365, coupled with our own Cobalt products built on the Microsoft platform, serving associations, chambers of commerce, and other member-based organizations. In this role, you will collaborate with our clients to gain an in-depth understanding of their business objec...
See full job descriptionJob DescriptionWe are looking for recent graduates and early-career professionals with internship or work experience in sales, customer service, or other performance-driven roles who are ready to launch their careers in a high-growth revenue organization. This position is based in Atlanta, GA and Groton, CT Launch Your Sales Career in a High-Growth Revenue OrganizationAre you competitive, coachable, and ready to enhance your career in professional sales? Many of our top performers have started ...
See full job descriptionJob DescriptionKey Responsibilities:Design, implement, and maintain infrastructure-as-code (IaC) using tools like Terraform, ArgoCD, or CloudFormation Build and improve CI/CD pipelines for automated testing, deployment, and monitoring Ensure reliability, scalability, and security of cloud environments (AWS, Azure, GCP) Collaborate with engineering teams to optimize application performance and deployment workflows Implement and manage monitoring, alerting, and logging (e.g., DataDog, Grafana, ELK...
See full job descriptionJob DescriptionPrimary Duties: Investigate and resolve client support tickets, developing your troubleshooting skills and product knowledge. Research and implement innovative solutions to meet evolving client needs, expanding your technical expertise. Deliver exceptional client support via phone and email, honing your communication and problem-solving abilities. Collaborate effectively with internal teams, learning from experienced colleagues and contributing to project success. Proactively mon...
See full job descriptionJob DescriptionMomentive SoftwareMomentive Software provides a connected network of solutions that enable mission-driven organizations to thrive. Our software powers non-profits, associations, and K-12 schools to engage the people they serve through programs and events; raise funds to enable their mission; and manage their financials and operations. Our family of brands are bound by a common purpose to serve the organizations that make our communities a better place to live. With over 1,600 empl...
See full job descriptionJob DescriptionMomentive Software is excited to launch a brand-new Strategic Account Management team for our YM Careers business, and we're looking for an inspiring leader to take the helm. As a Sales Manager, you'll build and guide a team from the ground up, shaping how we strengthen relationships with our most important clients. You'll play a hands-on role in developing strategy, coaching your team, and driving results that fuel both client success and company growth. This is a rare opportunit...
See full job descriptionJob DescriptionDUTIES & RESPONSIBILITIES:■ Develop and maintain strong client relationship throughout the customer lifecycle ■ Basic knowledge of platform system and tools ■ Provide best practices to clients ■ Strive for excellent customer service and delivery, ensuring any concerns/complaints are dealt with and responded to promptly ■ Lessons learned are identified and shared with the relevant teams ■ Engage with customer to promote software a...
See full job descriptionJob DescriptionPosition OverviewThe role keeps our demo infrastructure running so Solutions Engineers can focus on selling, not troubleshooting. You own the setup, upkeep, and quality checks across 75+ demo environments that support live client presentations and enterprise sales opportunities across all Momentive solutions. Your work happens behind the scenes, but it shows up in every demo a prospect sees. A Day in the LifeSet up and configure NimbleAMS demo environments for enterprise sales op...
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