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Heading Home Inc
Massachusetts - Boston Metro, United States
10 hours ago
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Heading Home Inc
Massachusetts - Boston Metro, United States
10 hours ago

Description

Heading Home's mission is to end homelessness in Greater Boston by providing a supported pathway to self-sufficiency that begins with a home, together with critical services such as life skills, financial literacy, and job training.

Founded in 1974, Heading Home is a leading provider of housing and support services for extremely low-income individuals and families currently or formerly experiencing homelessness in Greater Boston. For nearly 50 years, we have successfully helped thousands of people end their homelessness.

As an agency, our services are diverse; we provide emergency, transitional, and permanent housing, and support services, to extremely low-income individuals and families currently or formerly experiencing homelessness.

We are proud to share that for 16 years running, Heading Home's permanent housing retention rates have been 90%+. Last year, 97% of Heading Home clients remained housed after one year!

Job description

Job Title: Individual Program Case Manager
Location: Boston, MA 02115                                                                                                                                                                Position Type: Full-Time, non-exempt                                                                                                                                              Salary: $48,000

Overview

The Case Manager provides case management to formerly homeless individuals and provides assistance and connection to services. This Case Manager supports clients in remaining stably housed in apartments in a scattered site model. Using Motivational Interviewing and a collaborative approach, the Case Manager works with clients to develop and monitor individual service plans (ISP), including educational, vocational, medical, life skills, and housing goals. The Case Manager will also assist program participants in obtaining resources and services as requested and/or needed to address barriers to housing as stated above, including but not limited to CORI mitigation, credit repair, and assistance with financial applications.

Essential Job Functions

  • Work with clients to develop Individual Service Plans (ISP), which include financial, mental health, physical health, legal, educational, vocational, and life skills goals

Meet with clients regularly to review ISP progress and plan next steps; * Make referrals to community programs, assist clients in obtaining resources and services for areas on the client’s ISP, and, as needed, address barriers to independent living.

  • Develop partnerships and serve as a liaison with community-based organizations, and attend meetings with such organizations as needed
  • May assist clients in finding housing options
  • Assist client with move-in transition supports, including but not limited to furniture and furnishings assistance, budget support, and other resources and services as needed
  • Document all interactions with clients utilizing appropriate reporting mechanisms, including our Health Management Information System/Efforts to Outcomes web-based data collection system
  • Attend staff meetings, supervision, and training as required

Attend the Community of Practice (COP) meeting a minimum of once per month * Attend Motivational Interviewing training and applies the skills and techniques into practice with clients

  • Completes reports for the program as needed
  • Performs other tasks as requested by the Program Manager, Director of Individual Services, or the Executive Director; Observes all agency rules and policies                                                                                                                         

EEO STATEMENT/ AFFIRMATIVE ACTION

Heading Home, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

WORK ENVIRONMENT

Cubicle space within large office building; Office is observing Covid-19 safety protocols. The office is open to the public by appointment ONLY. Facial coverings are required in all common indoor areas. The office is climate controlled with heat and air conditioning.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Tuition reimbursement
  • Vision insurance

COVID-19 considerations:

COVID-19 Vaccine Policy All Heading Home employees will be required to be fully vaccinated against COVID-19.



Requirements

  • Associate’s Degree and four years related work experience or Bachelor’s Degree with two years related work experience; Master’s Degree preferred
  • Experience with crisis intervention regarding issues such as homelessness, mental health, and substance abuse; housing barriers including legal, financial, psychological, and criminal;
  • Knowledge and experience with service agencies and resources for homeless individuals and/or families;
  • Willingness to accompany clients as needed to appointments;
  • Willingness to work as part of a team to promote the goals of the agency;
  • Sensitive to the needs of the homeless, low income, and diverse populations;
  • Ability to work in a busy, diverse team setting;
  • Excellent time management, organizational, and communication skills;
  • Valid MA driver’s license and car required.
  • Must be able to occasionally ascend/descend stairs up to three or more sets and remain in a stationary position 50% of the time.
  • Able to communicate effectively, orally and in writing
  • Ability to work with computers to input and manage data;
  • Excellent organizational skills;
  • Ability to manage conflict
  • Knowledge of community resources is a plus
  • Understanding of case management concepts and best practices
  • Ability to exercise sound judgment
  • Ability to manage multiple tasks and crises
  • Ability to work independently and as a contributing member of a team
  • Ability to relate to persons of diverse backgrounds and functioning levels

OTHER ESSENTIAL FUNCTIONS

Sitting, standing, traversing, thinking, speaking, writing, typing, computer work, concentrating, interacting with others.

Job Information

  • Job ID: 65134584
  • Location:
    Massachusetts - Boston Metro, United States
  • Position Title: Individual Services Case Manager
  • Company Name For Job: Heading Home Inc
  • Industry: Housing and homelessness
  • Job Function: Case Worker
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: Associates Degree
  • Min Experience: 3-5 Years
  • Required Travel: 25-50%
  • Salary: $48,000.00 - $48,000.00 (Yearly Salary)

Please refer to the company's website or job descriptions to learn more about them.

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