Description

The Billing Supervisor leads and supports the billing team, overseeing the daily operations of the billing staff to ensure accurate and timely billing for water and sewer services. Responsible for supervising billing staff, maintaining billing systems, resolving complex customer account issues, coordinating with account collections, meter services and utility maintenance, and ensuring compliance with county policies and regulatory requirements. Must exercise independent judgment in completing assigned tasks and must exercise considerable tact, courtesy, and firmness in frequent contact with staff, customers and the general public. Reports to the Deputy Utility Billing Manager. 

Requirements

Associate's degree in accounting or related field and one (1) to two (2) years of experience in billing and collections-related work, or any equivalent combination of education, training, and experience which provides the required combination of skills, knowledge, and abilities. 

• Considerable knowledge of billing/collections software required.
• Supervisory/management experience desirable.