Description
Trinchera Ranch, a premier private guest ranch in the stunning Sangre de Cristo Mountains, is seeking a Colorado Licensed Massage Therapist to serve as our Wellness Supervisor, to lead and manage the daily operations of the wellness program, massage treatment rooms, and fitness areas, ensuring exceptional guest/user experiences. This role guarantees service excellence, high-quality treatments, operational efficiency, and achievement of financial targets. Promotes a healthy, safe, and innovative environment that supports holistic well-being. The ideal candidate is detail-oriented, proactive, and passionate about creating memorable moments in a world-class setting.
Operations and Service responsibilities include:
- Oversee the daily functioning of the wellness facility including fitness room, massage treatment rooms, and outdoor spa area (including a hot tub, cold plunge and sauna).
- Ensure that all services (treatments, classes, wellness sessions) meet brand and quality standards.
- Hands-on for all guest massage treatments and/or coordinating schedules, treatment booking, and staff availability.
- Handle guest requests, concerns, and special situations.
- Maintain a calm, safe and professional atmosphere throughout all facilities.
- Assist with other duties as required.
- Collaborate internally and externally.
- Internal Teams: Restaurant & Bar, Guest Relations, Spa/Fitness, HR, Reservations, Landscaping, Maintenance, Finance, and others.
- External Partners: Travel providers, tour guides, local artisans, wellness specialists, and other service vendors.
- Maintain seamless communication, uphold service excellence, and deliver personalized, enriching guest experiences.
Requirements
Education
- Licensed in the State of Colorado by having current certification with the MBLEx (Massage & Bodywork Licensing Examination) and having license on file with the DPO (Division of Professions and Occupations)
- Preferred proficient in group yoga instruction; preferably certified with a 200-hour teacher training (YTT) certificate
- Preferred bachelor’s degree in hospitality management, Tourism, Spa Management, Sports Science, Physiotherapy, or related fields
- Preferred additional certifications in wellness, holistic therapies, fitness, coaching or spa management
Experience
- 2-5 years in spa, fitness, or wellness management.
- Proven experience in leading service-oriented teams.
- Knowledge of sales, budgeting and operational control.
All offers of employment are contingent upon the successful completion of a reference check, employment and education verification, and a criminal conviction record check.
This is a full-time position, paid salary. We offer competitive compensation and excellent benefits including health, dental, vision insurance, 401(k), employee assistance program, life insurance, paid time off, and more.
