Description

Buenos Aires is one of JP Morgan's key strategic hubs with over 3,500 employees supporting different areas like Operations, Technology, Finance, Credit Risk, Human Resources, Legal.. among others, providing value-added services, products and solutions to our clients located in various countries around the world.

Job Responsibilities:

• Operational support to foreign exchange, traded regionally, focused on documentation analysis and data gathering.
• Resolving issues for our clients, take ownership on them and display client-oriented focus.
• Ability to interpret and perform thorough analysis of company policies and procedures and apply such knowledge in daily decision-making.
• Interact by phone or emails with our Brazilian clients giving support on a daily basis.
• Creating your own relationship with the different teams that you interact with, partner with them on a day-to-day basis to perform more efficiently.
• Speak Up! Come up with ideas on how to fix and improve processes, and fill technology gaps, and follow them through to completion.
• Ensuring timelines and client service delivery standards are continually achieved.
• Escalating issues in a timely manner.

Required Qualifications, Skills and Capabilities:

• Bachelor student in Economics, Business Administration or Finance related.
• Portuguese language knowledge is a must. (Orally and written)
• Team player and willingness to collaborate.
• Solid communication skills.
• Sense of accountability and ownership of issues until resolution.
• Excel knowledge advanced.
• Be English fluent or advanced.

Preferred Qualifications:

• Relevant experience in related functions or businesses is a plus.

If you join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to do your best work.

Your wellbeing is very important to us. Below you'll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture:

• Generous vacation, exam, and parental leave.
• Support for parents, including Family Network that provides support to parents and caregivers, Lactation room on premise, and Paid Day care for your children up to 6-years-old.
• Medical coverage for you and your family, including domestic partners.
• Employee Assistance Program which provides personal and confidential advisory on psychological, financial, and legal matters.
• Wellness programs - e.g. Yoga, stretching and mindfulness classes delivered on premises.
• Language classes, mentorship programs and customized trainings.
• Platform for employee discounts in Buenos Aires.
• Many others that will be presented to you if you join the team.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.