Description

We are supporting a growing financial services platform active in the payments space, delivering cross‑border financial infrastructure to corporate and institutional clients. The organisation operates under Luxembourg regulatory supervision, with AML, KYC, and risk controls embedded directly into its operating and product framework.

Key Responsibilities

* Lead and develop the onboarding and KYC team, setting clear standards for quality, governance, and accountability
* Own and enhance the end‑to‑end onboarding framework in collaboration with compliance, risk, legal, and commercial teams
* Ensure onboarding policies are applied consistently using a structured, risk‑based approach
* Review, challenge, and escalate complex or high‑risk onboarding cases where appropriate
* Oversee onboarding of institutional clients and complex corporate or cross‑border structures
* Ensure onboarding files are audit‑ready, with clear documentation and decision rationale
* Act as the primary onboarding liaison for senior management, internal stakeholders, and external partners

Qualifications

* At least 7 years of experience within regulated financial services, payments, fintech, or card‑related environments
* Strong practical expertise in AML/CFT, KYC, and client onboarding within a regulated framework
* Demonstrated experience managing and developing onboarding or KYC teams
* Comfortable operating under senior management oversight and regulatory scrutiny
* Experience handling institutional clients and complex ownership or governance structures
* Solid understanding of Luxembourg regulatory expectations and CSSF supervision
* Exposure to onboarding automation, process optimisation, or scaling operations is advantageous