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Description
Location: On-site - Lake Mary, Florida
Shift: Monday-Friday, 2:30 PM – 11:00 PM EST
About Neovance:
At Neovance, we’re transforming the patient experience by driving better outcomes through compassion, innovation, and operational excellence. With more than 30 years of experience partnering with the biopharmaceutical industry, we deliver agile, technology-enabled patient access solutions that help people start and stay on therapy.
Our expertise spans HUB services, patient assistance programs, field reimbursement, nursing, and non-commercial pharmacy - each designed to remove barriers to care and ensure patients receive the therapies they need when they need them.
Guided by our values of Agility, Integrity, Tenacity, Unity, and Quality, we work as one Neovance team to optimize access, enhance adherence, and make a meaningful impact, one patient at a time.
The Opportunity:
As an On-site Staff Pharmacist, you will ensure safe, timely, and accurate medication dispensing within our fulfillment pharmacy. You’ll oversee technicians on the floor, verify prescriptions, support clinical workflows, and help maintain exceptional patient safety and quality standards. You will also support front-end processing, conduct counseling as required, and play a key role in ensuring order accuracy and operational excellence throughout the dispensing lifecycle.
What You'll Do:
- Product Verification & Dispensing
- Verify prescription accuracy and clinical appropriateness prior to dispensing
- Review and approve orders above dose maximum with documentation
- Confirm correct drug, dosage, labeling, packaging, and patient information
- Review orders outside FDA-approved labeling when applicable
- Ensure compliance with DEA, FDA, manufacturer, and Board of Pharmacy regulations
- Maintain strict quality controls aligned to our “Zero Misses” dispensing standard
- Fulfillment Oversight
- Oversee pharmacy technicians performing filling, labeling, packing, and shipping
- Provide real-time workflow direction, troubleshooting, and prioritization
- Ensure fulfillment processes—including cold chain handling—meet USP <1079> and GSDP standards
- Review temperature logs, controlled substance inventories, and storage conditions
- Front-End Pharmacy Processing
- Support prescription verification, onboarding, clarification, and clinical review as needed
- Partner with remote pharmacists to maintain turnaround time SLAs and coverage
- On-Call Rotation & Facility Monitoring
- Participate in weekly on-call rotation for temperature alerts, after-hours patient inquiries, and emergency pharmacist coverage
- Document and resolve after-hours events in accordance with the Quality Management Program (QMP)
- Supervision & Team Leadership
- Lead, mentor, and support onsite technicians in alignment with scope-of-practice standards
- Conduct competency checks, training reinforcement, and coaching
- Foster a positive, safety-focused workplace aligned with Neovance culture
- Compliance & Quality
- Adhere to FDA, DEA, and state regulatory standards
- Participate in audits, reviews, root cause investigations, and report/document events or near misses.
- Provide subject matter expertise to support QMP initiatives and client interactions
- Maintain patient confidentiality and privacy compliance
Requirements
- Bachelor of Science in Pharmacy (B.S. Pharm); Doctor of Pharmacy (Pharm.D.) preferred
- Active Florida pharmacist license in good standing and ability to obtain additional licenses as needed
- Proficiency using computer systems, multitasking, and managing time-sensitive order volume
- 2+ years of pharmacist experience in a retail or specialty pharmacy, with demonstrated ability to:
- Analyze information and make sound clinical decisions
- Administer medications appropriately
- Interpret physician orders to ensure safe, accurate dispensing
- Communicate clearly with prescribers, patients, and internal teams
- Apply FDA regulations, pharmacology knowledge, and legal/compliance standards
- Maintain accuracy, quality, and attention to detail
- Manage complex phone interactions, including extended durations if needed