Job Purpose:

The Product Owner is responsible for the success of a product by maximizing the value of the product to its users and stakeholders. The Product Owner works with a cross-functional team to define the product vision, roadmap, and backlog, and to ensure that the product meets the needs of its users.

Responsibilities and Associated Duties:

• Define and maintain the product vision and roadmap: The Product Owner is responsible for defining the overall vision for the product and creating a roadmap that outlines the key features and functionality that will be delivered over time. The Product Owner must be able to think strategically and consider the needs of both the users and the business when developing the product vision and roadmap.
• Gather and prioritize user requirements: The Product Owner is responsible for gathering and prioritizing user requirements. This involves working with users to understand their needs and pain points, and then translating those needs into specific requirements for the product. The Product Owner must be able to prioritize requirements based on their value to the users and the business.
• Create and manage the product backlog: The product backlog is a prioritized list of all of the work that needs to be done to develop and deliver the product. The Product Owner is responsible for creating and managing the product backlog, and for ensuring that it is aligned with the product vision and roadmap.
• Collaborate with the cross-functional team to develop and deliver the product: The Product Owner works closely with the cross-functional team to develop and deliver the product. This involves working with the team to define the scope of each sprint, to review and approve work, and to provide feedback. The Product Owner must be able to communicate effectively with the team and to work collaboratively to achieve the team's goals.
• Conduct user research and analysis: The Product Owner is responsible for conducting user research and analysis to better understand the needs of the users. This information is used to define and prioritize user requirements, and to improve the product over time. The Product Owner must be able to design and conduct user research studies, and to analyze the results to identify insights and recommendations.
• Measure and track product performance: The Product Owner is responsible for measuring and tracking the performance of the product. This involves collecting and analyzing data on product usage, customer satisfaction, and other metrics. The Product Owner uses this information to identify areas where the product can be improved and to make adjustments to the product vision and roadmap as needed.
• Communicate with stakeholders about the product vision, roadmap, and progress: The Product Owner is responsible for communicating with stakeholders about the product vision, roadmap, and progress. This involves keeping stakeholders informed of the latest plans for the product and answering their questions. The Product Owner must be able to communicate effectively with a variety of stakeholders, including users, executives, and sales representatives.

Key Duties:

• Define and maintain the product vision and roadmap
• Gather and prioritize user requirements
• Create and manage the product backlog
• Collaborate with the cross-functional team to develop and deliver the product.
• Conduct user research and analysis
• Measure and track product performance
• Communicate with stakeholders about the product vision, roadmap, and progress.
• Support QA Team in making sure product is delivered to business expectation.

Measures of Success:

• Stability of company technology platforms, measured and monitored.
• Setting and meeting clear expectation for product road map.
• Identifying potential risks and bringing to business attention early.

Knowledge, Experience and Skill Requirements:

General:

• Relevant work experience of 2+ years
• Perform tasks and guided research initiatives
• Thorough knowledge of modern infrastructure and security practices.
• Strong communication and critical thinking skills.
• Thorough documentation creation and management practices.
• Adherence to change management and communication practices.
• Proven ability to lead projects to completion
• Proven ability to maintain and continually improve on support levels
• Ability to convert complex business requirements effectively into functional design documents.
• Ability to articulate complex technical concepts to technical and non-technical stakeholders.
• Understanding of Agile development practices.
• Understanding of cloud technologies and their application to business integration.
• Experience as a member of cross functional teams.
• Ability to navigate a large technical transformation during business growth.
• Strong desire for continued learning and growth opportunities

Technical

• Experience with a variety of product development tools and methodologies
• Experience with data analysis and reporting
• Experience working with cross-functional teams
• Experience working with stakeholders at all levels
• Experience in a specific industry or domain is a plus