Chicago, Illinois, United States (Hybrid)
·
Posted 1 day ago
$54k–$54k / yr
Job FunctionManager
Job TypeFull-Time
Job DurationIndefinite
Min EducationBA/BS/Undergraduate
Min Experience3-5 Years
Required Travel0-10%
Salary$54,000.00 - $54,000.00
Salary - TypeYearly Salary
Membership Manager
Membership Manager
About this role
Essential Functions, Duties, and Responsibilities:
Membership
Develop a strategy and timeline for the long-term retention and expansion of membership
Design and implement member recruitment and retention practices.
Develop data reports to provide a deep and reliable picture of membership and registration outcomes.
Manage and maintain membership database/CRM - MemberSuite.
Handle all membership inquiries and process member transactions.
Ensure that all appointees filling volunteer positions are NFA members, including competition judges, committee members and chairs, and coordinators.
Set up all convention proposal submission processes via MemberSuite.
Work closely with appointees/volunteers on the extraction of data from MemberSuite
Manage and expand member benefits and partnerships.
Prepare online registration for the annual convention;
Set up and manage on-site convention registration in collaboration with the convention director; hire and train registration assistants and interns.
Participate in the management of the NFA’s Online Event Series.
With the Operations Manager, facilitate NFA Members' use of the NFA's new office location in Downtown Chicago.
Competition Support
Assist applicants with inquiries and issues as they navigate membership and the competitions process.
Development
Provide data and support for the Development Manager for fundraising efforts and donor engagement.
Other
Work with NFA’s volunteer Membership Committee to support initiatives to expand membership
Provide publications support for the convention program book.
Key Requirements
Minimum 3 years’ experience serving in a nonprofit membership association
Customer service experience
Bachelor’s degree required, master’s preferred
Demonstrated knowledge of database management, CRMs; experience with MemberSuite strongly preferred
Knowledge and understanding of member-driven associations
Non-profit experience
Ability to design data collection and analysis tools as a basis for decision-making
Knowledge of Microsoft Office/Google Office Suite/Adobe
Ability to work in multiple software platforms and learn and retain technical software applications quickly
Experience working with volunteers and communities of artists
Outstanding interpersonal communications skills (written and verbal).
Ability to work independently and as part of a team.
Excellent project management skills
Familiarity with flute musicians and music preferred; knowledge of music, musicians, and academic environments in general preferred.
Work Environment
This position is a full-time, permanent, salaried position
Office hours: 9:00 am – 5:00 pm, Central Time. The NFA office is in Chicago, Illinois. The position is hybrid in Chicago with two workdays in the office per week.
Some weekend and evening hours are required on occasion.
Attendance at the NFA annual convention in August is required (Minneapolis, MN 2027; New Orleans, LA, 2028; Dallas, TX, 2029)
Salary: $54,000 per year. Paid vacation days, holidays, and health insurance benefits are offered.
Application deadline: December 8, 2026; Start date: January 11, 2027.
The National Flute Association is an Equal Opportunity Employer and welcomes applications from diverse applicants.
More infor: https://www.nfaonline.org. Job info: https://www.nfaonline.org/about/work-with-us
