Description

City Care exists to do the work few others are willing to do. We believe in the intrinsic value of every person. It is with love and compassion we advocate for the overlooked in our community. We provide food for the hungry, relief for the hurting, and hold space for complete restoration of lives that have gotten off course. And with enough endurance, we witness, firsthand, remarkable stories of transformation.

Still reading? Great! Now more about the position. City Care is searching for the right person with a knack for seeing great potential in others and working as part of the team with the shared goal of motivating change toward our highest aim for ourselves and our neighbors. This person will primarily interact with City Care colleagues and stakeholders to share a communal and empowered vision for a city where all flourish. The right person for this position will consider their role on the team essential to the best outcomes for our unsheltered neighbors.

Position Summary
City Care is seeking an organized and detail-oriented Human Resources (HR) Manager to support key HR functions, including recruitment, employee relations, performance management, and HR compliance. This role is responsible for ensuring strong HR systems and practices that support City Care’s mission and team. This position requires both strategic thinking and hands-on implementation. The HR Manager will oversee HR processes and compliance while also directly managing day-to-day administrative HR tasks such as recruiting coordination, onboarding, and employee records.

The ideal candidate is an experienced HR professional who can build strong systems, ensure compliance, and support managers in leading healthy teams, while being comfortable operating as a department of one.
Requirements
Recruitment & Talent Acquisition:
- Lead and manage recruitment efforts to attract and hire strong candidates aligned with City Care’s mission.
- Manage job postings, screen applicants, and coordinate interview processes.
- Partner with hiring managers to assess staffing needs and support strategic hiring decisions.
- Maintain accurate hiring records and ensure a smooth and welcoming onboarding experience.

HR Systems & Compliance:
- Serve as the primary HR administrator and compliance lead for the organization.
- Work with HR Software to ensure smooth payroll processing, timekeeping, benefits administration, and compliance with HR regulations.
- Ensure compliance with local, state, and federal labor laws and regulations.
- Assist in maintaining HR policies and internal procedures to align with best practices and legal standards.
- Maintain accurate employee records and support HR audits.
- Handle unemployment and workers’ compensation claims, including filing, tracking, and responding to inquiries in compliance with regulations.
- Lead employee offboarding processes, including exit interviews and documentation.

Performance Management & Employee Relations:
- Support performance management processes, including annual reviews, goals, and professional development plans.
- Provide coaching and HR guidance to managers regarding performance issues, documentation, and employee development.
- Address employee relations matters, conflict resolution, investigations, and fostering a positive workplace environment.

Requirements

Qualifications & Experience
- Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
- Minimum of 3-5 years of progressive HR experience, including responsibility for HR compliance and employee relations.
- SHRM certification strongly preferred.
- Demonstrated experience managing HR software, systems, policies, and compliance processes.
- Familiarity with recruitment processes and performance management practices.
- Strong understanding of federal and state employment law.
- Excellent interpersonal, problem-solving, and organizational skills.
- High level of discretion when handling confidential information.
- Comfortable operating as a hands-on HR leader responsible for both strategy and day-to-day execution.

Core Competencies
- Strong attention to detail and organizational skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- High level of integrity and professionalism.
- Strong analytical and decision-making abilities.
- Commitment to City Care’s mission and values.