Description

Overview

Cypress Lake Golf Club, founded in 1959, is the oldest private club in Fort Myers.  The course is a Dick Wilson design restored in 2017 with regrassed tees and fairways (Celebration Bermuda), new runway tee boxes, re-built bunkers, and TifEagle Bermuda Greens.  It is unusual among area golf courses in that it is set on a rectangular piece of land with no residential areas except on its external boundaries. While most members use carts, the layout makes it ideal for the golfer who enjoys walking.  The club has an extensive practice facility with a new Instructional/Fitting building and the short game area being reimagined and renovated this Summer for the 150+ single digit handicappers to hone their skills.

 

MISSION STATEMENT
The members of Cypress Lake Golf Club are committed to the enjoyment and preservation of golf and the traditions of the game; to an exceptional an unpretentious golf experience; to leaving our club better then we find it; and to respecting our fellow member's experience and those devoted to delivering them.

 

CLGC AT A GLANCE
Type of Facility:  Private
Number of Holes:  18
Course Length:  7,034         
Average Annual Rounds of Golf:  37,000 - 39,000
Tee Time / POS:  Members First / Jonas
Full Golf Memberships:  410 memberships / 495 Golfers
Full Golf Annual Dues:  $8,400 / $12,600
Golf Shop Annual Sales:  $530,000 (Mill River)
Golf Operation Labor Budget:  $500,000
Golf Operation Expense Budget:  $160,000
Golf Operation Team Members:  16
Golf Car Fleet:  80
Annual Major Member Tournaments:  20
Annual Major Outside Tournaments:  3

 

OPPORTUNITY
The Head Golf Professional leads and directs the Golf Operations Department, reporting directly to the General Manager. This role is responsible for overseeing all aspects of golf operations and related services, ensuring a consistently exceptional and memorable golf experience for members and their guests.  Given the role's importance and the club's active environment, the ideal candidate must demonstrate strong organizational, time management, and communication skills with a passion for service.

The Head Golf Professional will maintain a highly visible presence and serve as an ambassador for the club, fostering a welcoming and engaging environment for members, guests, and staff.  The individual will collaborate closely with other department heads to guarantee overall member satisfaction across the club. Building effective relationships and gaining the respect of peers, members, and staff will be vital for success in this position.

 

DESIRED PERSONAL QUALITIES

• Charismatic - inspires and motivates others with a positive and engaging personality, creating a dynamic and energetic atmosphere.
• Active leader - recognizes their role goes beyond delegating responsibilities and embraces a hands-on approach.
• Self-assured - a confident belief in their abilities, while remaining humble, modest and grounded.
• Engaging - skilled at creating meaningful connections with others by actively listening and responding to their needs and interests.
• Detailed oriented - consistently ensures high-quality work by focusing on every aspect of a task or project, no matter how small.
• Mentor - a trusted individual who provides guidance, advice, and support to the staff, helping them develop skills, knowledge, and confidence.
• Member-centric - prioritizes the needs and satisfaction of members by actively listening, understanding challenges, and providing tailored solutions.
• Growth mindset - seeks continuous improvement, makes adjustments when necessary, and strives for enhanced results.
• Visionary - has a commitment to the future development of a world-class golf program.
• Proactive - plans ahead and anticipates needs or potential issues before they arise.
• Inclusive - promotes an environment that is open to all demographics at the Club.
• Adaptable - can adjust plans or methods when needed while maintaining an organized approach.
• Objective - understands and upholds the culture of and CLGC encourages input from others.
• High integrity - consistently acts in alignment with personal and organizational values.  Maintains a professional appearance and demeanor at all times.

Experience Required

• PGA of America Class A Member in good standing
• Minimum of 3 years' experience as a Head Golf Professional or Lead/1st Assistant Professional at a private club
• Proven leadership experience managing golf operations and staff development
• Experience overseeing well-run tournaments and member programming.  Advanced proficiency in Golf Genius
• Strong knowledge of golf shop operations including merchandising, OTB, and POS systems
• A passion for continuous professional development and education
• A quality player who enjoys competitive golf in the Chapter & Section and social golf at the club
• Proficiency with Microsoft Word, Excel, Outlook, and Canva

Essential Responsibilities

Golf Operations

• Develop short and long range goals for the golf operations.
• Develop and submit for approval policies and procedures related to golf operations. Will implement approved policies and procedures.
• Attend all staff meetings and managers meetings as directed by supervisor. Will maintain a close liaison with other departments and provide assistance as needed regarding golf operations.
• Effectively and efficiently lead, manage and direct the tracking and verification of all players and charges related to the golf operation.
• Lead, mange and organize all Golf Committee meetings. Will create agendas; provide accurate and timely minutes; and effective and efficient follow-up on issues.
• Collaborate with the Golf Committee and General Manager to design and finalize the annual golf calendar.
• Oversee the rental and maintenance of the Club golf cart fleet; effectively manage the Club's private cart program.

 

Member & Guest Experience

• Ensure that the facilities are maintained to established standards and that the staff, membership and guests uphold the integrity of these facilities. Preserve, protect and maintain the assets of the Club.
• Ensure a premium practice facility experience for members on a daily basis.
• Enforce club policies regarding golf course usage, golf carts, practice facilities, and adherence to USGA Rules of Golf.
• Promote member and guest relations, representing Cypress Lake Golf Club in professional and courteous manner. Will be available to the members, determine service needs, and promote the Club golf programs.
• Conduct periodic safety inspections of equipment and work areas. Investigate security and accident incidents and submit required reports in a timely manner.
• Will regularly play golf with membership

 

Staff Leadership

• Recruit, hire, train and supervise the Golf Staff following established personnel and safety procedures. Provide leadership for effective operation of all golf-related operations.
• Cultivate a staff culture that consistently delivers exceptional service at the highest level.
• Implement appropriate training programs for all phases and levels of staff to include member/customer service, manager and staff development, and skill enhancement.
• Oversee staff scheduling and operational coverage.

 

Tournaments & Programming

• Organize, coordinate and direct all programs and functions of the golf operation at the Club.
• Work Closely with Director of Player Development creating Instructional programming.
• Organize, coordinate and direct the tournament program at the Club.
• Organize, coordinate and direct the USGA handicap program at the Club. Will interpret and enforce The Rules of Golf.

 

Golf Shop & Merchandising

• Plan, organize, coordinate and direct the merchandise operations at the Club offering products and services tailored to members' needs.
• Manage inventory levels, track retail performance and maximize profitability.
• Maintain vendor relationships and ensure the golf shop reflects a professional and welcoming environment.

 

Financial & Business Management

• Develop and submit for approval all budgets required for the department. Maintain costs and labor controls to ensure maximum golf profits.  This will include analyzing costs, monthly financial statements, and competitive club operations.
• Provide periodic reports for the General Manager in a timely manner as requested.
• Maintain active membership in good standing with the PGA of America; attend conferences, workshops, meetings and trade shows to keep abreast of current information, trends and developments in golf.
• Maintain regular communication and collaboration with the General Manager, Superintendent, F&B Manager, Controller, and Golf Committee Chair.

Benefits

Position Details

• Year-round position
• Reports directly to the General Manager

 

Compensation

• Base Salary: $90,000 - 130,000 annually, Commensurate with experience
• Total Anticipated Compensation: $110,000 - $150,000
• Performance-based bonus potential
• Commission from Golf Shop sales
• 100% lesson income

 

Additional Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401K
• Life Insurance
• Vacation based on tenure
• PGA Dues & Continuing Education Allowance
• Golf Business Network Dues
• Staff Agreement with a Club Vendor
• Clothing Allowance
• Meals provided while on-duty
• Playing Privileges