Description

Overview

The Golf Shop Staff plays a key role in delivering an exceptional experience for all guests visiting the golf shop. This position focuses on maintaining a clean, organized retail environment while providing outstanding customer service and ensuring every detail of the shop's operations is handled with care and professionalism.

The ideal candidate takes pride in keeping spaces clean and organized, enjoys interacting with people, and understands that small details-such as tidy displays, accurate transactions, and a welcoming attitude-contribute to a great overall guest experience. A positive attitude and strong work ethic are essential for success in this role.

Experience Required

• Strong commitment to cleanliness and organization.
• Excellent customer service and communication skills.
• High attention to detail and ability to notice small issues before they become problems.
• Ability to work efficiently in a team environment.
• Basic knowledge of golf merchandise or willingness to learn.
• Ability to stand for extended periods and perform light lifting or stocking tasks.

Essential Responsibilities

Key Responsibilities

• Provide friendly, professional customer service to all guests entering the golf shop.
• Greet customers, answer questions, and assist with merchandise selection, tee time inquiries, and general golf course information.
• Maintain a clean, organized, and visually appealing shop at all times, including counters, displays, floors, and storage areas.
• Restock merchandise and ensure all products are neatly displayed, properly tagged, and aligned according to shop standards.
• Process purchases accurately using the point-of-sale system and handle transactions with attention to detail.
• Monitor inventory levels and notify management of low stock or merchandising needs.
• Assist with opening and closing duties, ensuring the shop is properly prepared for daily operations.
• Help maintain an orderly backroom and storage space to support efficient operations.
• Uphold high standards of professionalism, appearance, and hospitality.