Description

Customer Service Specialist Building Specialities Inc. - We are seeking a reliable and customer-focused Customer Service Specialist to support customers by handling inquiries, resolving issues, and delivering a positive service experience. This role is ideal for individuals with strong communication skills who enjoy working in a fast-paced, professional environment. Key Responsibilities Respond to customer inquiries via phone, email, or in person Provide accurate information regarding products, services, and policies Resolve customer concerns in a timely and professional manner Document interactions and maintain accurate customer records Escalate complex issues to management or appropriate departments Follow company procedures and customer service standards Maintain a courteous, professional, and solution-oriented attitude Qualifications High school diploma or equivalent Prior customer service or support experience preferred Strong verbal and written communication skills Basic computer and data entry skills Ability to multitask and work independently Reliable attendance and punctuality What We Offer Competitive compensation Training provided Supportive team environment Opportunities for growth and advancement Alexandria , VA slhelal@buildingspecialtiesincorporated.com