Assist the Merchandise Manager and Professional Staff regarding all Golf Shop Operations. The Counter Associate is responsible for accurately communicating golf related information and basic daily club operational information to the membership.
Essential Responsibilities
Provide quality service by anticipating the needs of the membership
Maintain golf shop cleanliness
Assist in maintaining club policies and procedures regarding golf operations
Answer phone and provide accurate information (if unable to provide information-get member's name & number and follow-up)
Collect necessary golf fees and/or assist with golf shop purchases
Handle special orders and merchandise returns
Assist members with daily Demo Club check-out
Assist with hanging, steaming, and ticketing of new merchandise
