Red Plains Veterinary Emergency + Referral is seeking a compassionate, dependable, and customer-focused Veterinary Client Service Representative (CSR) to join our team. This position is ideal for someone who thrives in a fast-paced veterinary environment and enjoys providing exceptional service to clients.
As the first point of contact for our clients, you will play a vital role in creating a welcoming experience while supporting our doctors and technical staff in delivering outstanding patient care.
Some of the responsibilities you will own in this role:
Provide friendly, quality customer care to patients and clients
Process invoices payments
Answer phones, schedule appointments, and obtain all necessary medical history
Determine the status of the patient's immunizations and tests
Communicate with the doctor and technical staff on the patient's arrival and necessary treatments
Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
Accurately input data into computer software
This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*
