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- Associate Director, Employer Relations
Description
POSITION OBJECTIVE
The Associate Director of Center for Career Success will lead both the strategic and operational components of employer engagement. The associate director will develop, enhance and nurture relationships with employing organizations in fields commensurate with the academic and professional goals of Case Western Reserve University students, staff and faculty. This position will provide consistent, accurate and usable data on the recruiting trends and strategies of the university's targeted employing organizations and industries, and support students in connecting with employers locally, nationally and globally.
ESSENTIAL FUNCTIONS
Lead strategic planning for employer relations. Create a comprehensive and coordinated approach to employer engagement by partnering with offices across campus involved in corporate or alumni relations. Using industry trends, indicators of economic growth, and student interests, establish annual targets for the development of job and internship opportunities in selected industries and geographic areas. Market Case Western Reserve University to employer targets and conduct outreach both in-person, virtually, and via phone/email, assuring that the service provisions (menu of options) are customized, competitive and consistent with the mission of the university. Occasional travel will be necessary. (25%)
Provide career consulting services to undergraduate students, graduate students and alumni on a variety of career topics via one-one appointments, workshops and presentations. Serve as the content and programming lead for one of eight career interest areas. (20%)
Manage the overall Employer Relations functions of Center for Career Success, which include leading the Employer Experience Committee, overseeing planning and execution of the annual university career fair and other recruiting events. Serve as the lead trainer to all current and existing staff in regard to employer relations and oversee the on-campus recruiting program. (20%)
Supervise the Assistant Director of Alumni Career Services and the International Student Career Specialist, both of whom have employer-facing roles and manage programs integral to Center for Career Success. (15%)
Provide strategic oversight and management of the Partner's Program, which is an annual revenue-generating sponsorship program for a select group of external employer partners; Oversight includes partnering with the Corporate Engagement Center to recruit new partners each year, developing sponsorship tiers, benefits, and fees, ensuring that partners receive sponsorship benefits, and coordinating and leading meetings for the associated Employer Advisory Board. (10%)
NONESSENTIAL FUNCTIONS
Oversee and maintain primary management responsibility for Handshake, the online career management system for Center for Career Success, as well as other departments across campus. (5%)
Develop regular reports capturing recruiting activity of students to be shared with senior leadership, campus partners and outside sources for rankings, grants, benchmarking, and the like. Additionally, collect benchmarking data from peer institutions as it relates to employer engagement. (5%)
Perform other duties as assigned. (<1%)
CONTACTS
Department: Daily or frequent contact with all staff members of Center for Career Success, especially members of the employer outreach committee, to coordinate support of students, employer outreach and daily office activities.
University: Regular contact with The Corporate Engagement Center, Alumni Relations and the Career Management Office in Weatherhead School of Management to coordinate outreach and engagement of employers and share communications and information pertaining to employers. Frequent contact with faculty in Weatherhead School, the School of Engineering, the College of Arts and Sciences and staff of the university to understand their needs from industry connect them to relevant employers and help us promote opportunities to their students.
External: Frequent contact with employers and alumni to connect them to students for recruiting and mentoring purposes; frequent contact with members of business and industry organizations to understand trends and needs, maintain positive community relationships and connect relevant employers to the institution for recruiting purposes.
Students: Frequent contact with students in all disciplines and encompassing undergraduate, graduate and alumni status in order to support them in their career planning efforts, internship and job searches and connecting them with employers of interest.
SUPERVISORY RESPONSIBILITY
Supervision of the Assistant Director for Alumni Career Engagement and the International Student Career Specialist.
QUALIFICATIONS
Experience: 5 to 7 years of relevant work experience required in university relations/recruiting, human resources, job-search advising, higher education or related areas.
Education: Master's degree in higher education administration, student personnel administration, business administration or equivalent required.
REQUIRED SKILLS
Strong oral and written communication skills.
Organizational skills, self-motivation and leadership skills are needed.
The ability to work in teams.
Ability to multi-task.
Experience with creating and facilitating programs.
Understanding of corporate and academic environments.
Event management skills.
Familiarity with Handshake or similar system and MS Office Suite (Word, Excel, Access, PowerPoint).
Willingness to quickly learn and apply new tools and technologies, including Artificial Intelligence (AI) and other emerging platforms, and to leverage them in daily work to support students, career development in a shifting labor market.
Proficiency in analyzing labor market and employer engagement trends, generating and interpreting reports, and using data insights to guide employer relations strategy and recruiting partnerships.
Qualified to use standardized self-assessment instruments including the Strong Interest Inventory and the Myers Briggs Type Indicator preferred.
Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
Ability to meet consistent attendance.
Ability to interact with colleagues, supervisors and customers face to face.
WORKING CONDITIONS
General office environment. The employee will perform repetitive motion using computer mouse and keyboard to type.
Requirements
QUALIFICATIONS
Experience: 5 to 7 years of relevant work experience required in university relations/recruiting, human resources, job-search advising, higher education or related areas.
Education: Master's degree in higher education administration, student personnel administration, business administration or equivalent required.
