The Assistant Golf Professional supports daily golf operations at the club. This position assists Pro Shop activities and coordinates golf-related services to enhance the member and guest experience. The role promotes the game of golf while ensuring operations align with company policies and operational standards. It also requires a proactive approach to staff training and development, effective merchandising strategies, and exceptional customer service to foster a welcoming and engaging environment for members.
Experience Required
High school diploma, GED, or equivalent.
Completion of PGA certification preferred (minimum associate level).
Proven ability to handle confidential information and sensitive employee matters with discretion and professionalism.
Commitment to upholding the highest level of ethical work standards.
Must be able to lift and carry up to 50 lbs.
Primarily outdoor work with frequent exposure to extreme temperatures and humidity.
Requires sitting, standing, walking, squatting, kneeling, reaching, twisting, and bending.
Availability to work on weekends and/or holidays as required.
Flexibility to work additional hours as needed to meet position deadlines.
Essential Responsibilities
Engage with members through golf events, personalized interactions, and promotion of golf programs.
Participate in rounds of golf as needed to support player development initiatives.
Support the cleanliness and organization of all outside areas, including staging zones, practice ranges, and golf cart storage.
Coordinate, promote, and manage tournaments and special golf-related events.
Assist in managing the handicap program, pro-shop operations, and practice facilities.
Provide guidance to golf attendants, pro-shop personnel, and outside services staff on customer service excellence, tee time management, check-in procedures, and guest fee processing.
Maintain consistency in operational procedures, including standards for staging areas, driving range setup, and golf cart storage.
Support the promotion of golf clinics, private lessons, and specialized programs for adults, juniors, and seniors.
Assist with budgeting, inventory planning, control, product display, pricing strategies, and promotions.
Assist others as needed and take on additional tasks as assigned by management.
