Charter Oak Country Club seeks a motivated, professional, service-oriented Assistant Golf Professional to join our golf operations team for the 2027 season.
The successful candidate will work closely with the Head Golf Professional and fellow Assistant Professionals to provide an exceptional experience for members and guests. Responsibilities include assisting with daily golf operations, supervising and training staff, coordinating daily play, managing tournaments and events, providing golf instruction, and maintaining the highest standards of customer service.
The ideal candidate will possess strong leadership, communication, and organizational skills, along with a passion for the golf industry and a commitment to professional development.
Candidates must be available from April 1, 2027, through November 30, 2027.
Experience Required
PGA Member in good standing or PGA Associate actively progressing through the PGA Professional Golf Management (PGM) Program.
Bachelor's degree in Golf Management, Business Administration, or a related field preferred.
Strong knowledge of golf, golf etiquette, and private club operations.
Previous experience in golf operations, tournament administration, and event management strongly preferred.
Experience with Golf Genius tournament software, JONAS, and Member's First tee sheet management systems preferred.
Strong teaching aptitude with a passion for golf instruction and player development.
Excellent communication, interpersonal, organizational, and time-management skills.
Demonstrated leadership ability, including experience supervising, training, motivating, and holding staff accountable.
Commitment to providing exceptional customer service and creating a welcoming, professional environment for members and guests.
Ability to anticipate member needs, build positive relationships, and consistently exceed service expectations.
Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
Proficiency with computers and technology commonly used in golf operations.
Ability to work a flexible schedule, including early mornings, evenings, weekends, holidays, tournaments, and special events.
Valid driver's license required.
Essential Responsibilities
Assist the Head Golf Professional in managing and administering golf operations, ensuring the highest standards of professionalism, efficiency, and member service.
Assume responsibility for daily golf operations in the Head Golf Professional's absence, exercising sound judgment and leadership while maintaining established club policies and service standards.
Provide exceptional customer service, professional advice, and assistance to members and guests while developing and maintaining strong relationships throughout the membership.
Assist with recruiting, hiring, scheduling, training, supervising, and evaluating golf operations personnel, promoting a positive, professional, and accountable work environment.
Provide leadership and direction to Assistant Golf Professionals, golf shop personnel, and outside operations staff to ensure consistent execution of daily responsibilities.
Take an active leadership role in planning, organizing, administering, and executing club tournaments, member events, outings, and other golf-related activities.
Help oversee the daily tee sheet, golf course utilization, pace of play, and coordination of member and guest play.
Provide individual golf instruction, group clinics, and player development programs for golfers of all ages and abilities while supporting the growth of the club's instructional programs.
Assist with all aspects of golf shop merchandising, including purchasing, vendor relations, receiving, inventory control, displays, promotions, and sales.
Maintain a visible, active presence throughout golf operations, ensuring the golf shop, practice facilities, bag storage areas, and outside operations consistently meet club standards.
Actively engage with the membership through regular golf participation with men's, women's, senior, and junior groups to strengthen relationships and enhance the overall member experience.
Assist in developing, implementing, and enforcing golf policies, procedures, and operational standards to ensure an organized and efficient golf operation.
Work collaboratively with the Head Golf Professional, club management, and other department leaders to ensure effective communication, teamwork, and seamless coordination of club activities.
Demonstrate initiative and strong problem-solving skills in addressing member concerns, staff matters, and daily operational challenges.
Pursue continuing education and PGA professional development opportunities to enhance leadership, teaching, merchandising, and golf management skills.
Perform additional duties and responsibilities as assigned by the Head Golf Professional.
