Description

Posting Details

Posting Number

S14862P

Working Title

Application Integration Analyst

Department

EITS-Client Services

About the University of Georgia

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

About the College/Unit/Department

College/Unit/Department website

eits.uga.edu

Posting Type

External

Retirement Plan

TRS or ORP

Employment Type

Employee

Benefits Eligibility

Benefits Eligible

Full/Part time

Full Time

Work Schedule

Additional Schedule Information

8:00 AM - 5:00 PM, Monday - Friday.

This is an on-site position and is not eligible for remote work.

Advertised Salary

Up to 80,000

Posting Date

03/12/2026

Open until filled

Yes

Closing Date

Proposed Starting Date

05/01/2026

Special Instructions to Applicants

• Please provide name and contact information for three professional references.
• This position is not eligible for work authorization sponsorship.
• This is an on-site position and is not eligible for remote work.

Location of Vacancy

Athens Area

EEO Policy Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

USG Core Values Statement

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Position Information

Classification Title

Business App Developer II

FLSA

Exempt

FTE

1.00

Minimum Qualifications

Bachelor's degree in a related field or equivalent and 2 years of professional experience

Preferred Qualifications

• Master's degree in Computer Science or Information Systems
• iPaaS platform experience (MuleSoft, Boomi, or similar)
• Higher education IT environment experience
• AI integration or Model Context Protocol familiarity
• Financial systems or business operations automation experience

Position Summary

The Application Integration Analyst is a technical working practitioner responsible for building and maintaining the integrations, automatons, and intelligent workflows that connect UGA's enterprise systems. Serves as primary integration engineer for the enterprise ITSM platform and iPaaS ecosystem while leading business process automation and emerging AI connectivity capabilities. Balances enterprise integration work (40%), business automation for EITS Finance & Business Services (35%), and AI integration (25%).

Knowledge, Skills, Abilities and/or Competencies

• Strong proficiency with RESTful API design, development, and integration patterns
• Experience with JSON , XML , and data transformation/mapping
• Programming skills in Python, JavaScript, PowerShell, or similar languages for automation and integration
• Understanding of authentication protocols (OAuth, SAML , API keys) and secure integration practices
• Database knowledge, including SQL queries and understanding of relational data structures
• Version control proficiency using Git or similar systems

Physical Demands

Normal office environment

Is driving a responsibility of this position?

No

Is this a Position of Trust?

Yes

Does this position have operation, access, or control of financial resources?

No

Does this position require a P-Card?

No

Is having a P-Card an essential function of this position?

No

Does this position have direct interaction or care of children under the age of 18 or direct patient care?

No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)

Yes

Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities

Enterprise Integration & iPaaS Development

• Build RESTful API connectors between ITSM platform and core institutional systems (Banner, Workday, Data Warehouse)
• Develop automated data synchronization workflows, eliminating manual data entry
• Maintain and enhance iPaaS integrations, ensuring reliability and data accuracy
• Support all EITS units with integration needs for service delivery

Percentage of time

40

Duties/Responsibilities

Business Process Automation

• Develop workflow automations within ITSM platform for business processes identified by Finance & Business Services
• Design custom forms and service catalog offerings for procurement, onboarding, and asset tracking
• Re-architect manual workflows into streamlined digital processes with measurable efficiency gains
• Create automated financial workflows (budget reconciliation, vendor routing, invoice processing)

Percentage of time

35

Duties/Responsibilities

AI Integration & MCP Architecture

• Design Model Context Protocol ( MCP ) servers providing AI models secure access to ITSM platform data
• Build AI-enhanced workflows combining traditional integration with intelligent decision-making
• Ensure AI integrations adhere to data privacy standards ( FERPA , HIPAA ) and security policies

Percentage of time

25

Contact Information

Recruitment Contact

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name

Sarah Jones

Recruitment Contact Email

swjones@uga.edu

Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

1. Resume/CV
2. Cover Letter
3. List of References with Contact Information

Optional Documents