Description
Position Summary: The Full-Time Animal Care Supervisor is responsible for overseeing all aspects of daily animal care across all organizational cat locations, ensuring consistently high standards of welfare, cleanliness, and safety. This role supervises a team of 2–4 Animal Care Assistants and works closely with the Executive Director, Founder, and Medical Director to uphold and enforce all established SOPs and care protocols.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Works onsite in person at the Lincoln Shelter, Petsmart adoption facilities and cat café location
Responsible for all aspects of animal care within the organization. Oversees a team of 2-4 animal care assistants.
Responsible for ensuring the highest quality of animal care at all times at all cat locations.
Works closely with the Executive Director, founder, and Medical Director to ensure all SOPs and protocols are current and enforced.
Maintains the maintenance of the shelter building, 2nd Chance Ranch, Bucks Barn and memorial garden.
Coordinate routine maintenance needs and facility repairs with vendors or internal staff.
Enforce adherence to safety, medical, and operational guidelines among all staff and volunteers.
Competencies: To perform the job successfully, an individual should demonstrate the following.
Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.
Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.
Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
Team Leadership - Fosters team cooperation; defines team roles and responsibilities; supports group problem solving; ensures progress toward goals; acknowledges team accomplishments.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Language Ability:
Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees.
Mathematical Ability:
Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Compute rate, ratio, and percent, and draw and interpret bar graphs.
Reasoning Ability:
Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills: Excellent ability to use multiple animal care databases and platforms. Ability to have high communication skills relating to communication methods including email, text message, and phone calls.
Certificates and Licenses: Associates degree is a minimum qualification; Bachelor’s degree is preferred.
Supervisory Responsibilities: Directly supervises employees in the Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise in the work environment is typically VERY LOUD.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is REGULARLY required to SIT, STAND, WALK; USE HANDS OR FINGERS, HANDLE, OR FEEL; REACH WITH HANDS AND ARMS; CLIMB OR BALANCE; STOOP, KNEEL, CROUCH OR CRAWL; TALK OR HEAR. The employee must REGULARLY lift and/or move up to 50 pounds.
