Description

Posting Details

Posting Number

S15161P

Working Title

FINANCIAL AID ADVISOR

Department

VPI-Student Financial Aid

About the University of Georgia

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

About the College/Unit/Department

The Office of Student Financial Aid ( OSFA ) manages and executes the
financial aid operations, programs, and processes for the campus. OSFA
oversees the administration of federal, state, and institutional aid provided to
the UGA student body. With approximately 42 employees OSFA has
responsibility for all financial aid received by the UGA student body in the
form of grants, scholarships, loans, and work programs. OSFA annually
administers in excess of $500 million in student financial aid for UGA
students.

College/Unit/Department website

https://osfa.uga.edu/

Posting Type

External

Retirement Plan

TRS or ORP

Employment Type

Employee

Benefits Eligibility

Benefits Eligible

Full/Part time

Full Time

Work Schedule

Additional Schedule Information

Monday - Friday, 8:00am - 5:00pm. Some evening or weekend hours may be
needed. Some travel needed.

Advertised Salary

Up To $45,000

Posting Date

05/18/2026

Open until filled

Yes

Closing Date

Proposed Starting Date

07/01/2026

Special Instructions to Applicants

Location of Vacancy

Athens Area

EEO Policy Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

USG Core Values Statement

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.

Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Position Information

Classification Title

Financial Aid Advisor I

FLSA

Exempt

FTE

1.00

Minimum Qualifications

Bachelor's degree in a related field or equivalent

Preferred Qualifications

Prior experience working in student financial aid preferred

Position Summary

Advise students and parents regarding federal, state and institutional student financial aid, and assist with related student financial aid application processes. Determine eligibility for and revise student financial aid awards according to established guidelines and policies. Remain current regarding federal, state and institutional student financial aid regulations, policies and procedures.

Knowledge, Skills, Abilities and/or Competencies

Acute attention to detail and deadlines
Strong organizational skills
Ability to multitask with high levels of accuracy
Strong customer service skills
Excellent oral and written communication skills- Above average computer skills
Serve wide range of student and parent populations
Strong computer and technology skills

Physical Demands

Climb Stairs
Lift up to 30 pounds or more
Sitting for extended periods of time doing computer work.
Some evening and weekend work
Some travel involved for outreach events off campus.
Driving.

Is driving a responsibility of this position?

Yes

Is this a Position of Trust?

Yes

Does this position have operation, access, or control of financial resources?

No

Does this position require a P-Card?

No

Is having a P-Card an essential function of this position?

No

Does this position have direct interaction or care of children under the age of 18 or direct patient care?

No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)

No

Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities

Advise accurately and efficiently students and parents who call, visit, or e-mail the office regarding financial aid information and processes throughout lifecycle of financial aid application through receipt of aid funds and after; Provide assistance to students, families, and colleagues in completing financial aid application processes; Maintain a working knowledge of relevant student information and financial aid processing systems; Maintain privacy and confidentiality of student and family data and information; Maintain security of student records and related information.

Percentage of time

40

Duties/Responsibilities

Collaborate with other employees on office committees regarding policy, procedures, and training opportunities; Participate in approved professional development activities in coordination with supervisor; Assist with presentations and financial aid outreach events, delivering information and responding to questions accurately, timely, and professionally; Assist in training new employees (permanent and temporary, including interns and graduate assistants), as needed.

Percentage of time

20

Duties/Responsibilities

Accurately award and revise student financial aid in accordance with federal, state and university policies and procedures; Process and work numerous and complex reports which require the ability to interpret the necessary action required and that they are completed in a timely manner; Remain current regarding federal, state and university regulations, policies and procedures concerning financial aid related matters; Monitor BANNER and the National Student Loan Data System ( NSLDS ) for changes to students' federal aid eligibility and revise or cancel financial aid awards; Reconcile award discrepancies with Student Accounts and work with UGA departments as needed to resolve financial aid related issues; Adhere to all statutory, regulatory, and policy guidance, including office policies and procedures.

Percentage of time

35

Duties/Responsibilities

Assist with office reception duties, as needed; Perform other duties as assigned, which may include working in other areas of the office, as needed.

Percentage of time

5

Contact Information

Recruitment Contact

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name

Jennifer Benson

Recruitment Contact Email

jennifer.benson@uga.edu

Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. Do you possess a valid driver's license?
   • No Response
   • No
   • Yes

Applicant Documents

Required Documents

1. Resume/CV
2. Cover Letter
3. List of References with Contact Information

Optional Documents